• English
  • Germany(EUR €)
  • France(EUR €)
  • United States(USD $)
30-day postage paid returns 30-day postage paid returns
30-day postage paid returns 30-day postage paid returns
/ /

Troubleshooting Guide for APP-Controlled Sex Toys

Oct 10,2023 | Akisexpress

Are you facing challenges with your APP-controlled sex toy? You're not alone. Many users encounter issues that can affect their overall enjoyment. In this guide, we'll explore common problems and provide step-by-step solutions to help you maximize your pleasure.

1. Connectivity and Pairing Problems

Issue: Difficulty connecting or pairing your sex toy with the app.


  • Ensure your device's Bluetooth is turned on, and keep your phone OS updated.
  • Make sure your sex toy is adequately charged.
  • Close other apps that might interfere with the connection.
  • Restart both your device and the sex toy.
  • Check for app updates and ensure you're using the latest version.
  • Follow the manufacturer's pairing instructions carefully.

2. App Crashes or Freezes

Issue: The app crashes or freezes during use.


  • Keep your app updated to the latest version.
  • Restart your device before using the app.
  • Close any background apps that may be consuming too much memory.
  • Check for device compatibility with the app.
  • Ensure your device's operating system is up to date.

3. Weak Vibration

Issue: The vibration intensity isn't strong enough for your liking.


  • Check the app's settings for vibration intensity and patterns.
  • Experiment with different settings to find the ideal combination.
  • Consider using the app's customization features to create your own patterns.
  • If the issue persists, explore alternative sex toy models that offer stronger vibrations.

4. Compatibility Concerns

Issue: Your sex toy isn't compatible with your specific device or operating system.


  • Review the manufacturer's website or user manual for a list of compatible devices.
  • Ensure your device meets the app's system requirements.
  • Contact customer support for advice on compatibility issues.
  • If necessary, consider upgrading your device to ensure compatibility.

5. Premium Features and Costs

Issue: Some app features may require a premium subscription or one-time purchase.


  • Familiarize yourself with the app's pricing structure before using premium features.
  • Assess whether the premium features are essential for your needs.
  • Experiment with the free features to determine if they suffice for your enjoyment.

6. App Notifications

Issue: Notifications from the app may not work as expected.


  • Enable notifications in the app settings if you haven't already.
  • Check your device's notification settings to ensure the app is allowed to send notifications.
  • Consult the app's user manual for troubleshooting specific notification issues.
  • Contact customer support for assistance if notifications remain problematic.

Remember, each APP-controlled sex toy and companion app can have unique features and quirks. If you encounter issues beyond those mentioned here, refer to the user manual provided with your product or reach out to customer support for personalized assistance. Troubleshooting can sometimes take a bit of trial and error, but with patience and the right guidance, you can enhance your intimate experiences with these innovative devices.