• English
  • Germany(EUR €)
  • France(EUR €)
  • United States(USD $)
30-day postage paid returns 30-day postage paid returns
30-day postage paid returns 30-day postage paid returns
/ /

Troubleshooting with banned account

Dec 07,2023 | Akisexpress

 My account is banned from Akisexpress.

If you’ve been banned from Akisexpress, you’ll see a message letting you know when you try to log in. We ban accounts when there has been a violation of our Terms of Use and/or Community Guidelines.

It’s important to us that Akisexpress is a welcoming and safe space for all and we don’t take violations of our policies lightly. If you’ve been banned, you’ll no longer be able to access your Akisexpress account or create new accounts in the future.

If you have an Akisexpress subscription, you may need to cancel your subscription to prevent future payments — see below for details:

- If you subscribed using your Apple ID (iOS) or Google Play Store account (Android), visit this article for steps on how to cancel
- If you subscribed using the direct credit card option on Android or at Akisexpress.com, your subscription has been automatically canceled

If your account is under review, it’s only a matter of time before it’s reviewed by our team.

Comment

Name
Email
Comment