Report a Safety Concern or Incident
Dec 08,2023 | Akisexpress
1. Reporting something in the app
- While swiping: Open profile > Scroll down > Tap Report
- From matches: Select user to open messages > Tap their photo > Scroll down > Tap Report
Report via email:
Safety is a top priority. Immediately report any policy or guideline violations. Email us here with:
- The reason for the report
- Profile name, age, bio, photos (screenshots best)
- Their location, phone, email if known
More details allow quicker identification and investigation.
2. Impersonation accounts
I'm being impersonated
Your safety is our priority. If someone is pretending to be you, report it here by selecting "Someone is impersonating me" and adding profile details.
Someone I know is being impersonated
If someone you know is being impersonated, we'll need to communicate with them directly. Please have them contact us via the form above. In the meantime, you can report the profile in-app.
If it's someone you're authorized to represent, please contact us via the form above.
3. Concerned about a user's safety
If anyone is in immediate danger, contact local law enforcement right away.
If you or someone you know needs emotional or suicide support:
- In the US, call the National Suicide Prevention Lifeline at 1-800-273-8255. It's free, confidential, and available 24/7.
- Outside the US, visit the International Association for Suicide Prevention to locate resources worldwide.
To report a safety concern to us, write in here.