Issues with Billing and Payment: Refund requests
Dec 07,2023 | Akisexpress
How to request a refund
You'll need your order number from your purchase confirmation email.
Does your order start with "AK"?
Contact Apple Support to request a refund for App Store purchases. Akisexpress can't issue Apple refunds.
To request from Apple:
- Sign in to reportaproblem.apple.com
- Select "Request a refund"
- Choose reason and submit
Does your order start with "GPA"?
Contact Google Play Support to request a refund for their purchases.
Does your order start with "AKPR" or "COSU"?
Contact our team here to request a refund.
- GPA prefix = contact Google Play for refund
- AKPR or COSU prefix = contact Akisexpress for refund